Questions

We get asked
these a lot.

If your question isn't here, book a strategy call and ask us directly.

About 10x

Is this an agency?

No. Agencies work for you from a distance — you're a client they service. At 10x, you get a Lab. A dedicated workspace where your Strategist, Manager, and team work on your business specifically. You see everything. You're part of the process, without running it.

How is this different from hiring a freelancer?

A freelancer has one skill and is accountable to themselves. We bring a whole team — Strategist, Manager, and the right talent for every task — all accountable to your Lab, all working together toward your goal.

I've been burned by agencies before. Why should I trust this?

Because you can see everything. Every task. Every update. Every delivery — in real time. You're not waiting for a monthly report hoping something happened. You're watching your marketing get done, week by week.

Getting started

How do I get started?

Add your business at the top of this page. It takes about 10 minutes. Tell us who you are, what you do, and where you want to go. Within 48 hours, your Strategist will reach out to schedule your first call.

What happens after I add my business?

You'll be matched with a dedicated Strategist within 48 hours. They'll book a call, walk through your business in detail, and then design a roadmap specific to your goals. After that, your Lab goes live with your first projects and tasks.

Do I need to know anything about marketing?

No. That's the whole point. You know your business. We know marketing. You tell us what growth looks like to you. We figure out how to get there.

Working together

How involved do I need to be?

As little as possible. You share your goals upfront and approve the important calls. Everything else is handled. Most clients spend 30–60 minutes a week on marketing — if that.

Who actually does the work?

Your Strategist designs the plan. Your Manager coordinates the team and keeps things moving. Then the right talent for each task — a designer, a copywriter, an ads specialist — delivers the work. Everyone works inside your Lab.

Can I communicate directly with my team?

Yes. Your Lab has a built-in messaging system. You can message your Strategist, leave comments on tasks, and stay as involved as you want to be — without it becoming a second job.

Pricing & commitment

What does it cost?

We don't have a fixed price because every business is different. Browse our Projects & Tasks section to see what we can build for you. Then book a strategy call — your Strategist will tell you exactly what makes sense for your goals and budget.

Do I need to sign a long-term contract?

No. Start with a project. See how it feels. We'd rather earn your trust over time than lock you into something you're not sure about.

How long until I see results?

Depends on what you're building. Google Ads can drive traffic in days. SEO compounds over months. Your Strategist will set honest expectations from day one — no promises we can't keep.

Still have questions?

Book a free strategy call. Ask us anything.